TERMS OF SERVICE
Company: Starfall Distribution Ltd ("we", "us", "our")
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
Company number: 16657710
Contact: support@starfall.tg
Website: https://starfall.tg
1. Acceptance of Terms
By creating an account, purchasing a subscription, downloading, installing, or using the Service, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.
2. The Service
We provide a virtual private network service ("Service") that helps encrypt your traffic between your device and our VPN servers. Availability may vary by location and network conditions. We may update, modify, or discontinue parts of the Service at any time.
3. Eligibility and Account
You must be at least 18 years old (or the age of majority in your country) to purchase the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Acceptable Use
You agree not to use the Service to:
* break any applicable law or regulation;
* infringe intellectual property rights;
* distribute malware, conduct hacking, DDoS, or other abusive activity;
* facilitate fraud, scams, or harassment;
* access, transmit, or distribute illegal content (including child sexual abuse material);
* attempt to reverse engineer, bypass limits, abuse trials, or resell the Service without permission.
We may suspend or terminate your access if we reasonably believe you violated these Terms or used the Service in a harmful or unlawful manner.
5. Subscription, Billing, and Taxes
The Service is offered on a subscription basis (monthly, yearly, etc.). Prices, currency, and payment methods are shown at checkout. Taxes may apply depending on your location and are shown where required.
You authorize us (and our payment processors) to charge your selected payment method for recurring payments until you cancel.
6. Free Trials and Promotions
If you join via a trial or promo, any conditions (duration, eligibility, limits) will be disclosed at sign-up. Abuse of trials may result in suspension.
7. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee as described in our Refund Policy. If there is a conflict between these Terms and the Refund Policy, the Refund Policy controls refund matters.
8. Cancellation
You can cancel auto-renewal anytime via your account dashboard or the method provided at purchase. Cancellation stops future renewals. Unless required by law or covered by our Refund Policy, previously paid fees are non-refundable.
9. Intellectual Property
The Service, apps, software, website, and branding are owned by us or our licensors and are protected by law. You receive a limited, non-exclusive, non-transferable license to use the Service for personal or internal business purposes, subject to these Terms.
10. Third-Party Services
We may use third-party providers (e.g., payment processors, analytics, crash reporting). Your use may be subject to third-party terms. We are not responsible for third-party services outside our control.
11. Disclaimers
The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or that it will meet all purposes (including specific streaming access or bypassing geo-restrictions). Your internet speed and performance depend on many factors outside our control.
12. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business interruption. Our total liability for any claim relating to the Service is limited to the amount you paid to us for the Service in the 12 months before the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under UK law (e.g., death or personal injury caused by negligence, fraud).
13. Indemnity
You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses arising from your misuse of the Service or violation of these Terms.
14. Termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service and other users. Where reasonable, we will provide notice.
15. Changes to Terms
We may update these Terms from time to time. We will post the updated Terms on our website and update the "Effective date". Material changes will be communicated via email or in-app notice where appropriate.
16. Governing Law and Disputes
These Terms are governed by the laws of England and Wales (unless mandatory consumer protections in your country require otherwise). Courts of England and Wales will have exclusive jurisdiction, except where you are a consumer and local mandatory rules apply.
17. Consumer Rights
If you are a UK consumer, you may have statutory rights under the Consumer Rights Act 2015 and related laws. Nothing in these Terms affects those rights.